perya Responsible Gaming — Play Smart, Stay in Control

At perya, we believe that gaming should always be a source of entertainment — never a source of stress or financial harm. This page outlines the tools, guidelines, and support resources available to every Filipino player on the platform. Whether you want to set spending limits, take a short break, or permanently close your account, everything you need is here.

Player Welfare First Self-Limit Tools Self-Exclusion Philippines Players

Tools to Keep Your Gaming in Check

Every registered player on the platform has access to these controls directly from their account settings.

Deposit Limits

You can set a daily, weekly, or monthly deposit cap directly from your account dashboard. Once a limit is in place, it takes effect immediately and cannot be increased for 24 hours after any change request. This gives you a reliable financial boundary that prevents impulsive top-ups during a losing streak. Setting a deposit limit is one of the most effective ways to keep your gaming spend predictable and within your personal budget. We strongly encourage all Filipino players to configure this before placing their first bet.

Session Time Reminders

Losing track of time is one of the most common patterns in problematic gaming behaviour. The platform lets you set a session duration reminder so you receive an alert after a chosen number of minutes or hours of continuous play. When the reminder triggers, you can choose to continue or log out — the decision is always yours. Regular time checks help you stay aware of how long you have been playing and make more deliberate choices about when to stop. This feature is available to all registered players at no cost and with no restrictions.

Cool-Off Periods

If you feel you need a short break from the platform, you can activate a cool-off period of 24 hours, 7 days, or 30 days. During a cool-off, your account is temporarily suspended — you cannot log in, deposit, or place any bets. Any pending withdrawals will still be processed normally during this time. The cool-off period cannot be cancelled once it has started, which is intentional: it gives you a genuine, uninterrupted break without the temptation to reverse the decision. This tool is ideal for players who notice early warning signs and want to act before a problem develops.

Self-Exclusion

Self-exclusion is a longer-term option for players who feel they need a more serious break from online gaming. You can request self-exclusion for a minimum period of six months, with options extending up to five years or permanently. Once self-exclusion is active, your account is fully closed and you will not be able to re-register during the exclusion period. Contact our support team through the FAQ page to initiate a self-exclusion request. We take these requests seriously and process them promptly — your welfare is more important to us than your activity on the platform.

Activity History

Your account dashboard gives you a full view of your betting and gaming activity, including session durations, total amounts wagered, deposits, and withdrawals over any selected time period. Reviewing your activity history regularly is a healthy habit that keeps you informed about your actual spending patterns rather than relying on memory. If you notice that your spending or time on the platform is increasing beyond what you intended, that is a useful signal to use one of the limit tools described above. Transparency about your own behaviour is the foundation of responsible gaming.

Age Verification

The perya platform is strictly for players aged 21 and above, in line with Philippine gaming regulations. All accounts are subject to identity verification, and we reserve the right to request supporting documents at any time to confirm a player's age and identity. If we have reason to believe an account is being used by a minor, it will be suspended immediately pending investigation. We ask all adult players to keep their account credentials private and never share login details with anyone who may be under the legal gaming age. Protecting young people from gambling harm is a responsibility we take seriously.

Recognising When Gaming Becomes a Problem

For most Filipino players, online gaming is a fun and occasional pastime. But for some, it can develop into a pattern that causes real harm to finances, relationships, and mental health. Knowing the warning signs early makes it much easier to take action before the situation becomes serious.

Ask yourself honestly whether any of the following apply to you or someone you know who uses the platform:

  • Spending more money on gaming than you originally planned, or chasing losses to try to win back what you have lost.
  • Feeling irritable, anxious, or restless when you are not able to play.
  • Hiding your gaming activity or the amount you spend from family members or friends.
  • Borrowing money or selling possessions to fund gaming activity.
  • Neglecting work, school, or personal responsibilities because of time spent gaming.
  • Continuing to play even when you know it is causing financial or personal problems.

If any of these sound familiar, please use the self-limit or self-exclusion tools on this page, or reach out to a support organisation. You do not have to manage this alone.

Where to Get Help in the Philippines

If you or someone close to you is struggling with gaming-related harm, the following types of support are available in the Philippines. We encourage you to reach out — speaking to someone is always the right first step.

  • PAGCOR Player Protection: The Philippine Amusement and Gaming Corporation provides player welfare resources and accepts complaints related to licensed gaming operators.
  • National Centre for Mental Health (NCMH): Offers mental health support and counselling services accessible to Filipinos nationwide, including those dealing with compulsive behaviour.
  • Gamblers Anonymous Philippines: A peer support community for individuals who want to stop gambling, with regular group meetings and a confidential support network.
  • perya Support Team: Contact us through the FAQ page to request account restrictions, self-exclusion, or a welfare check at any time.

A Note on Gambling and Chance

All games and betting markets on the perya platform involve an element of chance. No strategy, system, or pattern of play can guarantee a win. Past results do not predict future outcomes. Gaming should always be treated as entertainment with a cost — never as a way to earn income or solve financial problems. If you find yourself thinking of gaming as a financial strategy, please use the tools on this page or speak to a support professional.

Responsible Gaming — Common Questions

Quick answers to what Filipino players most often ask about staying safe on the platform.

Log in to your account and go to the Responsible Gaming section of your account settings. From there you can set a daily, weekly, or monthly deposit limit in Philippine pesos. The limit takes effect immediately once saved. If you want to increase a limit, there is a mandatory 24-hour waiting period before the change is applied — this cooling-off window is there to protect you from impulsive decisions. Decreasing a limit takes effect right away with no waiting period. If you have trouble finding the setting, contact support through the FAQ page for step-by-step guidance.

No. Once a cool-off period is activated, it cannot be cancelled or shortened. This is a deliberate design choice — the purpose of a cool-off is to give you a genuine, uninterrupted break from the platform. During the cool-off, your account is suspended and you cannot log in, deposit, or place bets. Any pending withdrawals will still be processed as normal. When the cool-off period ends, your account will automatically reactivate and you can log in again. If you feel you need a longer break, consider requesting a self-exclusion instead.

The minimum age to register and play on the perya platform is 21 years old, in accordance with Philippine gaming regulations. All accounts are subject to identity verification, and we may request documents such as a government-issued ID to confirm your age at any point. Accounts found to be held by players under the age of 21 will be suspended immediately and any funds held will be handled in accordance with our terms and applicable regulations. Please do not share your account credentials with anyone who may be under the legal gaming age.

To request self-exclusion, contact our support team through the details on the FAQ page. Let us know the duration you are requesting — options range from six months up to five years, or permanently. We will process your request promptly and confirm once your account has been closed. During the self-exclusion period, you will not be able to re-register or access the platform. If you are self-excluding for welfare reasons, we can also point you toward support resources available to Filipino players. Your request will be treated with full confidentiality and without judgement.

Need Help or Want to Set a Limit?

Visit the FAQ page to reach our support team, or log in to your account to access deposit limits, session reminders, and cool-off tools right now.