perya Privacy Policy — How Your Personal Data Is Collected and Protected

This Privacy Policy explains what personal information perya collects from Filipino players, how that information is used, and the steps taken to keep it secure. By registering an account or using any part of the platform, you agree to the practices described here. If you have questions after reading this page, the FAQ page has additional guidance.

Data Protection Your Rights No Third-Party Sales Philippines Market

What Information We Collect and Why

Registration and Account Data

When you create an account on perya, we collect the information you provide during the sign-up process. This includes your full name, date of birth, mobile number, email address, and a username of your choice. We also record the date and time your account was created, along with the device and browser details used at registration. This information is necessary to verify your identity, confirm that you meet the minimum age requirement of 21 years, and set up your account correctly. Without this data, we cannot open or maintain a player account for you. All registration data is stored securely and is only accessible to authorised platform staff.

Payment and Transaction Records

To process deposits and withdrawals in Philippine pesos, we collect payment-related information such as your preferred payment method, transaction reference numbers, and the amounts involved in each transaction. We do not store full card numbers or sensitive banking credentials directly — payment processing is handled through secure third-party payment gateways that comply with applicable financial regulations in the Philippines. Transaction records are retained for the period required by law and for the purpose of resolving any disputes that may arise. You can review your own transaction history at any time through your account dashboard. If you notice any discrepancy in your transaction records, contact support immediately through the details on the FAQ page.

Platform Usage and Behavioural Data

As you use the platform, we automatically collect data about how you interact with it. This includes the pages you visit, the games or betting markets you engage with, session duration, click patterns, and any errors or technical issues you encounter. This usage data helps us improve the platform experience, identify and fix technical problems, and ensure that the content we surface is relevant to Filipino players. It also supports our responsible gaming obligations — unusual patterns in play behaviour may trigger a welfare check or account review. Usage data is analysed in aggregate where possible, and individual-level data is only reviewed when there is a specific operational or compliance reason to do so.

Device, Location, and Technical Information

We collect technical information from the device you use to access perya, including your IP address, device type, operating system, and browser version. This data is used to ensure the platform functions correctly on your device, to detect and prevent fraudulent access, and to confirm that you are accessing the platform from within the Philippines as required by our operating terms. Location data derived from your IP address is used only for compliance and fraud prevention purposes and is not shared with advertisers or marketing partners. If you access the platform from a location outside the Philippines, your access may be restricted in accordance with our terms of service. Device fingerprinting may be used as part of our security and fraud detection systems.

How We Use Your Information

The personal data we collect is used strictly for the purposes of operating the platform, meeting our legal obligations, and providing a safe and fair gaming environment for Filipino players. We do not use your data for purposes that are incompatible with those stated in this policy, and we do not sell your personal information to third parties for marketing or commercial purposes.

The main purposes for which we process your data are listed on the right. Each purpose has a lawful basis under applicable Philippine data protection regulations, and we only retain data for as long as it is needed for that purpose or as required by law.

Responsible Gaming Commitment

Account Management

To create, maintain, and close your player account, verify your identity, and process your requests including deposits, withdrawals, and bonus claims.

Fraud Prevention and Security

To detect and prevent fraudulent activity, money laundering, underage access, and any other misuse of the platform that could harm players or the integrity of the service.

Regulatory Compliance

To meet our obligations under Philippine gaming regulations and data protection laws, including record-keeping requirements and cooperation with lawful requests from regulatory authorities.

Responsible Gaming Monitoring

To identify players who may be experiencing difficulties with their gaming behaviour and to provide appropriate support, including self-exclusion tools and access to welfare resources.

Platform Improvement

To analyse usage patterns, fix technical issues, and develop new features that improve the experience for Filipino players across mobile and desktop devices.

Your Data Rights as a Filipino Player

Under applicable Philippine data protection regulations, you have the following rights regarding your personal information.

Right to Access

You may request a copy of the personal data we hold about you at any time. We will respond to verified access requests within the timeframe required by law.

Right to Correction

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic account details directly through your account settings.

Right to Erasure

You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.

Right to Object

You have the right to object to certain types of processing, including processing based on legitimate interests. We will review any objection and respond in accordance with applicable law.

Right to Portability

Where technically feasible and legally applicable, you may request that your personal data be provided to you in a structured, commonly used format so that it can be transferred to another service.

Right to Complain

If you believe your data rights have not been respected, you have the right to raise a complaint with the relevant Philippine data protection authority. We encourage you to contact us first so we can resolve the matter directly.

To exercise any of these rights, contact our support team through the details on the FAQ page. We may need to verify your identity before processing your request.

Common Privacy Questions

Quick answers to what Filipino players most often ask about data handling on the platform.

No. perya does not sell your personal data to third parties for marketing, advertising, or any other commercial purpose. Your information is shared only where strictly necessary — for example, with payment processors to handle your transactions, or with regulatory authorities when required by Philippine law. Any third party that receives your data is bound by confidentiality obligations and is only permitted to use it for the specific purpose for which it was shared. We do not operate data-sharing arrangements with advertisers or data brokers of any kind.

We retain your personal data for as long as your account is active and for a period after closure as required by Philippine gaming and financial regulations. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure to meet anti-money laundering and regulatory record-keeping requirements. Usage and behavioural data may be retained for a shorter period depending on its purpose. Once the applicable retention period has expired, your data is securely deleted or anonymised. If you would like more specific information about retention periods for a particular category of data, contact support through the FAQ page.

Yes. Payment processing on the perya platform is handled through secure, regulated payment gateways. Full card numbers and sensitive banking credentials are not stored directly on our servers. All financial data in transit is protected using industry-standard encryption. Our payment partners are required to maintain security standards appropriate for handling financial data in the Philippines. If you ever suspect unauthorised activity on your account or payment method, contact support immediately and consider changing your account password as a precaution.

Yes, you may request account closure and deletion of your personal data at any time by contacting support through the FAQ page. Please note that some data must be retained for the period required by Philippine law even after your account is closed — this includes transaction records and identity verification documents. Data that is not subject to a legal retention requirement will be deleted or anonymised promptly upon your request. If you are closing your account for responsible gaming reasons, we can also arrange a self-exclusion period as an alternative to permanent closure.

Questions About Your Privacy?

If you have any concerns about how your personal data is handled on the perya platform, visit the FAQ page for contact details or head to your account to review your data settings directly.